At Grace LifeTech, we are committed to delivering your products in pristine condition and as quickly as possible. Here is a detailed overview of our shipping policy:

Location-Based Shipping Charges

• Shipping charges are dynamically calculated during the checkout process, based on your location. Once items are moved to the final payment stage, the applicable shipping fee will be automatically added to your total.
• Order Value Calculation: Order value is calculated after applying all discounts, VAT, GST, or any other applicable charges.

Cancellations, Lost, or Undelivered Orders

• If an order is cancelled, lost, or undelivered to your preferred location, we will refund the full order amount, including any online payment for shipping charges.

Returns and Refunds

• If you return an order, the original shipping charges are not refundable.
• Self-Shipping Reimbursements: If you opt to self-ship your return, we will reimburse your shipping cost based on the Grace LifeTech Returns Policy.

For any questions or further clarification, please feel free to contact our support team. We aim to make your shopping experience smooth and enjoyable!